By May 25, 2018, additional features will be added to the billing panel for EU residents in support of the General Data Protection Regulation (GDPR). These features include the ability to:
- Request a copy of your personal data.
- Request account closure and deletion of your personal data.
More information on each feature is included below.
You may request a copy of your personal data in an electronic format that you can take to other service providers. We will respond to your request within 30 days by providing a link to a location where the data can be downloaded.
Account Closure and Data Deletion
You may request to close your account. The following conditions apply:
- All products and services must be cancelled prior to closure. If there are any active products or services in the account, the account cannot be closed.
- All credits will be forfeited.
- You will no longer be able to log into your account after it is closed.
Upon closing your account, it may take up to 30 days for account data to be deleted. After deletion, you will no longer be able to access your account and your account will be unrecoverable. Data that is necessary for the products or services you have purchased may be retained if it is required for our legitimate business purposes or legal or contractual record keeping requirements.
At our website, we don’t collect personally identifiable information from you unless you offer it to us voluntarily and knowingly. You can visit our GIGEBOX website without telling us who you are or revealing personal information about yourself. However, if you specifically agree to give us personally identifiable information, such as by asking to be put on our mailing list, entering into a promotion, purchasing products or requesting information from us, we may contact you from time to time.
There are some features of our site that offer you to give personal contact information in order for you to make use of those features. If you do use these features, we use the information you supply for providing the products, product information or services you ask. Because of the volume of requests we receive, however, we may have to give your name, e-mail and postal addresses to a fulfillment house or distributor of our products who partner with us. On our behalf our partners will give you the information or products in which you expressed an interest. Our partners have agreed to keep the personal information they receive from us confidential and secure unless you have given your consent to it being shared with other product manufacturers.
Our site sometimes includes notices of sweepstakes or other promotions we are conducting, and we may let you to send your entry electronically in some cases. If that occurs, we will use the information you give for conducting the promotion (i.e., to contact you if you’re a winner).
Security of Information
Your personal information is never shared, sold, or otherwise disclosed outside GIGEBOX except as described above and as required for any statutory or legal requirements.
GIGEBOX takes reasonable steps to make sure the security of all information it collects, including that the information is protected from misuse and loss and from unauthorised access, change or disclosure.
However no data transmission over the internet or information stored on servers accessible through the internet can be guaranteed to be fully secure.
Children’s privacy is of primary concern to us, and our Policy and practices reflect applicable laws and regulations on children’s privacy. We do not knowingly collect personal information from children under 13 years of age. Any communication we get that is identified as being from a child under 13 will not be kept by GIGEBOX.
How we protect your information
We adopt data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.
Your acceptance of these terms
By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the website after the posting of changes to this policy will be deemed your acceptance of those changes.
100 Cresthaven Drive
Clyde, North Carolina
This document was last updated on May 22, 2018