Security and confidentiality of your data: Our main priority

GIGEBOX is a web hosting provider that offers feature-packed hosting services. As a technology and product innovator, we are able to provide customers with innovative products and services designed to complement their existing or new business. While our services are geared towards small businesses, game server companies, and other essential service providers. We are able to accommodate customers of all sizes. From shared web hosting to a complex multi-gigabit configuration.

Our customers are frequently web designers and or developers who have chosen to provide hosting services to their clients. Businesses of all sizes frequently make use of our affordable, yet still powerful shared, reseller, and VPS hosting services. Customers range from complete novices to computer and technology experts.

In addition to the CEO, GIGEBOX’s management team consists of web hosting and technology veterans working together to ensure GIGEBOX continues to grow and progress.

network

High-quality routing infrastructure!

To guarantee the maximum redundancy and availability of your server internet connection, all links are at least doubled at every routing point. Two Cisco routers (each with two network cards) make up the physical connection to your server. The fibre optic cables are at least doubled, and sometimes tripled.

  • Guaranteed high speed, high quality bandwidth and low latency time.
  • Anti-DDOS is capable of mitigating up all types of attack, 24/7.
  • 24/7 Server and Network Monitoring.

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Our main servers are located in Beauharnois, Canada with custom water-cooled servers, powered by Hydroelectricity. The property has over 1,000,000 square feet of rentable space and boasts significant electrical and HVAC infrastructure as well as robust telecom access critical to enterprise data center tenants.

To guarantee the maximum redundancy and availability of your server internet connection, all links are at least doubled at every routing point.

The data center offers complete redundancy in power, HVAC, network connectivity, and security. Beauharnois data center facilities sit atop multiple power grids, with full UPS battery backup power and diesel generators onsite with a network that is supplied by several separate networks including, Level(3), NTT, Tinet, and nLayer. Dozens more third party backbone providers are available in the facilities via cross connect, such as Verizon, Global Crossing, Abovenet, Qwest, XO Communication, Sprint, and Cogent. The fiber provided to the Canadian data center is also provided over redundant paths, with diverse entry points and building riser. The data center facilities have been built to meet the high demands and reliability of telecommunications providers and Fortune 500 companies and have achieved SAS70 / SSAE16 compliance.

  • The fiber provided to the data centers is also provided over redundant paths.
  • Available Networks: Abovenet, Verizon, Qwest, Level3, BT, CME, ICE, and over 100 other networks.
  • Internal Cabling: Cat6/6e for 10 Gigabit Ethernet, Single-Mode and Multi-Mode Fiber, Overhead Cable Trays

Our network utilizes routing and switching products from Brocade, Cisco Systems, and Juniper Networks, the leaders in the industry. We utilize redundant Brocade MLXe routers as our core routers/switches, Cisco 6500 and Juniper EX8200 (depending on location) switches in our distribution layer, and Cisco 2960 and Juniper EX2200 switches in our aggregation/customer layer. Additional network equipment includes an InterNAP FCP to optimize overall network routing and performance, assuring the lowest latency and jitter to sustain high frequency trading, voice services, and game server providers. In addition, redundant 10 Gigabit Ethernet circuits are used across the entire core of the network to reduce the risks of internal congestion due to DDoS attacks and to maintain optimal flexibility.

Maximum physical security

  • All our data center suites are strictly for our own usage - servers can only be physically accessed by authorized employees
  • Access restricted by security badge control system, video surveillance and security personnel 24/7 on-site
  • Rooms fitted with smoke detection systems
  • Technicians on site 24/7

High availability infrastructure

  • Systematic double power supply
  • 250 kVA per UPS device
  • Generators with an initial autonomy of 48 hrs
  • Minimum of 2 network connections to and within the data center, 2 network rooms capable of taking over from one another

Record ecological achievements

  • 98% of our hosting rooms are free from air conditioning
  • The Water cooling enables 70% of heat emitted by the processors to be dispersed
  • Air cooling evacuates the remaining 30%
  • Energy costs halved
  • PUE of between 1 and 1.2: constant reduction of data center energy consumption

SOC 1 Type II and SOC 2 Type II Certifications

  • SOC 1 (SSAE16/ISAE 3402): Service Organization Control (SOC) 1 reports are conducted in accordance with the Statement on Standards for Attestation Engagements (SSAE) No. 16 put forth by the Auditing Standards Board (ASB) of the American Institute of Certified Public Accountants (AICPA). SOC1 framework reports on internal controls over financial reporting.
  • SOC 2: Service Organization Control 2 (SOC 2) report is composed of a comprehensive set of criteria on security, availability, processing integrity, confidentiality, and privacy and is similarly set forth by the American Institute of Certified Public Accountants (AICPA) in its principles on confidential services (Trust Services Principles).
  • SOC 3: Trust Services Report for Service Organizations Control (SOC 3) reports are designed to meet the needs of customers who want assurance on the controls at a service organization related to security, availability, processing integrity, confidentiality, or privacy.

Benefits: Rigor and systemization of internal controls to ensure information security.

  • SOC 1 (ISAE 3402 & SSAE 16) Type II, SOC 2 Type II
  • Audit period: 01/01 to 12/31 (12 months)
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